Cash Conundrum or Business as Usual? More than any past crisis, COVID-19 has created the potential for an elongated and serious cash flow situation. While closures temporarily eased some expense pressures, the restrictions for reopening will likely increase cash issues with non-optimal revenue streams, especially with capacity rules, limited to no banquet or golf events Read More »
Driving the Skill & Will to Focus Great leaders across all sectors and organization types have embraced the powerful benefits of being data-driven. First and foremost, they understand empirical data can be relied upon to be unbiased and reality based and not influenced by emotions or personal agendas. But what is it and how can Read More »
Driving the Skill & Will to Focus From the book by the same name, author Charles Hummel reminds us that “your greatest danger is letting the urgent things crowd out the important”. Today, club leaders are facing urgent demands tyrannically forcing them to judge what is most important. But is today just another day in Read More »
As Stephan Covey reminds us, “If you don’t choose to do it in leadership time up front, you do it in crisis management time down the road”. With the subtlety of a train wreck we have been cast adrift into a sea of uncertainty. Decisive and informed leadership, grounded entirely upon a behavioral mindset of Read More »
From even the most difficult of situations we can often find opportunity. As this crisis has shaken the very core of our existence and the existence of many of our members, it would be easy to justify simply maintaining the lifelines we have forged with our absentee members, waiting for it all to end. What Read More »
Have you ever wondered where Apple might have gone if it weren’t for IPhones or IPads or Apple Watches? What if they’d stopped at IPod? Was it by accident that they always seemed to have the next product, or the next iteration of the same product handy when sales began to slow on any of Read More »
There are many market forces impacting the club industry and the only certainty on the road ahead is change. There are numerous forces both collectively and individually driving change. A perfect storm of sorts with: Shifting Demographics & Values – aging members, more time conscious, health conscious, tech savvy. Excess Capacity – too many courses Read More »
The “One Thing” is the most important thing. It is the difference between being a good club leader and being a great club leader. It is the difference between having inactive, unengaged, and dissatisfied members and having happy, active, and satisfied members. What is the “One Thing”? Watch this week’s Success Insight and find out.
Do you know what the butterfly effect is? More importantly, do you know how it affects your club? Watch this week’s success insight for Club Leaders to find out. And visit Club Insights at this year’s CMAA World Conference in Orlando, at Booth #732, to learn about the amazing tools we have available for club Read More »
Does your club benefit from the Shield Effect? The shield effect is one of the most powerful factors in increasing your club’s member retention and referral rates. But how do you create a shield at your club? Watch this week’s Success Insight to find out.