Your club has an anti-marketing program. In fact, almost all clubs have an anti-marketing program. The worse part, most club leaders have no idea it’s happening, and is causing their club a great deal of harm. What is your anti-marketing program, and how do you prevent it? Watch this week’s Success Insight for Club Leaders Read More »
Do you have an insatiable appetite to learn. Do you seek out what you do not know, or would you rather talk about what you do know? In this week’s Success Insight for Club Leaders, we look at how you can get the most out of your next conference or seminar and find those “Pearls Read More »
This week we will discuss the importance of Time Management and the different ways you and your staff spend their time. Everything you and your staff do will fall into one of three categories: A Time…B Time…or…C Time. Knowing how to manage your time in each of these categories is very important in determining member Read More »
Requests for feedback are pervasive among businesses. Companies and organizations are constantly asking for feedback from both their business partners and customers. Why do companies put so much effort and expense into getting customer feedback? Well, watch this week’s Success Insight for Club Leaders to find out. Click here to launch your video in a Read More »
Every successful leader knows the importance of setting goals. But setting the wrong goals only sets you, and the people that work for you, up for failure. In this week’s Success Insight, we look at why so many club leaders set the wrong goals, and how you avoid making the same mistake at your club.
The everything has changed! The world has changed, the economy has changed, business has changed, and your members have changed. The question is, have you changed? Everyone wants to change and do things better. So why is change so difficult? Well, watch this week’s Success Insight for Club Leaders and find out!
The #1 driver of member satisfaction at your club is your staff. So what do you have to do to create a high performing employee culture at your club? Watch this week’s Success Insight to find out the 10 key things you must do in order to foster a culture at your club that encourages Read More »
In today’s session, we wrap up our series by looking at the #6-10 drivers of success at private clubs. These drivers fall into the category of “points of parity” for private clubs. What is a “point of parity?” Watch this week’s session to find out!
Community doesn’t just happen. You have to create it at your club. Research shows that higher levels of social engagement among your member will result in higher levels of member satisfaction. In this week’s Success Insight, we look at how your club can make sure you are performing at the highest level in this critical Read More »
Your clubhouse is the first place your members enter every time they come to the club. The question is, does your clubhouse “set the table” for your members? Well, to find out what we mean by “setting the table,” watch this week’s Success Insight.